Shipping policy

Delivery and estimated delivery times

For information on delivery options and costs, visit our webpage enoracare.com FAQs. During the online checkout process, you will be given available delivery options to choose from.

You are responsible for the Products once they have been delivered to the address specified by you when you placed your order with us. In other words, the risk in the Products passes to you when you take, or a third party notified by you takes, possession of the Products.

We make reasonable efforts to ensure availability of all Products and to dispatch all Products within the quoted time set out in our order confirmation email.

Orders placed should be with you in 3 working days from receipt of order. Deliveries will take place between the hours of 7am and 6pm, Monday to Friday and a signature may be required upon delivery. Unfortunately, we only deliver to addresses within mainland United Kingdom. Please note that UK delivery does NOT include the Channel Islands, Isle of Wight, Western Isles and Eire.

If there is a delay with delivery we will inform you of this via email and the product will be dispatched as soon as it is available. We have no liability to you for any delay in the delivery of Products ordered.

We will do our best to get all orders sent out as quickly as possible. You have the right to cancel delayed orders at any time – see the cancellation section above for more details.

 

Carriage Charges

For orders of Products with a delivery arrangement of 3 working days, delivery will be charged at £9.90 regardless of how many items you order unless otherwise stated during checkout.

Where more than ten variations of Products are ordered there will be no carriage charge applied.

Please note that each order will be charged a separate delivery charge. If you have any questions please contact us (see the “Contact Us” section above for detail).